We have identified an issue with the third-party service we use to deliver real-time notifications.

We are seeing sporadic instances of real-time notifications not being delivered to users.

The impact of this is that messages might not appear in the inbox in real-time, and other real-time effects within the Rasayel Inbox, such as typing indicators, may not fire.

We are continuing to monitor.

August 22, 2023 at 9:39 AM
Meta is currently experiencing major disruption impacting sending messages on WhatsApp Cloud API.

They are currently experiencing major disruption impacting message delivery on WhatsApp Cloud API. This issue started at 2023-08-21 23:24:41 PDT. Their engineering teams are investigating the issue. They will provide another update within 1 hour or sooner if additional information is available.