Notice history

Oct 2024

Nov 2024

Dec 2024

Oct 2024

Nov 2024

Dec 2024

Oct 2024

Nov 2024

Dec 2024

Oct 2024

Nov 2024

Dec 2024

Oct 2024

Nov 2024

Dec 2024

Oct 2024

Nov 2024

Dec 2024

Resolved
December 20, 2024 at 4:20 PM
Resolved
December 20, 2024 at 4:20 PM
This incident has been resolved. We're back to normal now.
Investigating
December 20, 2024 at 4:05 PM
Investigating
December 20, 2024 at 4:05 PM
We’re currently experiencing some slowness in the Rasayel app. Our team is investigating the issue and working on a resolution as quickly as possible.
We’ll keep you updated as soon as we learn more.

If you have any questions or concerns, please reach out to our support team.

Resolved
December 12, 2024 at 9:45 AM
Resolved
December 12, 2024 at 9:45 AM
Meta have resolved their previous issues.
Update
December 11, 2024 at 8:58 PM
Update
December 11, 2024 at 8:58 PM
Inbound and outbound messaging appears to be working again from our testing.
Meta are still reporting issues on their status page, we are continuing to monitor.
Monitoring
December 11, 2024 at 7:30 PM
Monitoring
December 11, 2024 at 7:30 PM
We are seeing improvements on sending an receiving messages.
We are continuing to monitor Meta's status page https://metastatus.com/whatsapp-business-api
Update
December 11, 2024 at 6:55 PM
Update
December 11, 2024 at 6:55 PM
Meta have reported they have engaged their engineering teams and are investigating the issue.
The Meta status page is available here: https://metastatus.com/whatsapp-business-api
Investigating
December 11, 2024 at 6:34 PM
Investigating
December 11, 2024 at 6:34 PM
We have been made aware of an issue at Meta that is affecting WhatsApp message delivery.
This is a developing incident and we are monitoring the situation closely.
As it stands Meta have not reported an issue but you can follow their status page here:
https://metastatus.com/whatsapp-business-api

No notices reported this month

Resolved
October 29, 2024 at 8:11 AM
Resolved
October 29, 2024 at 8:11 AM
Meta has reported that the issue has been resolved and the Embedded Signup functionality is now fully restored.
Monitoring
October 28, 2024 at 1:37 PM
Monitoring
October 28, 2024 at 1:37 PM
Meta has reported that they've resolved the issue and the Embedded Signup should be fully restored within a couple of hours.
We're monitoring the situation and will provide updates as soon as we have more details.
Refer to Meta's status page and subscribe for updates.
Identified
October 28, 2024 at 12:12 PM
Identified
October 28, 2024 at 12:12 PM
Meta has reported some disruptions with the Embedded Signup which currently prevents new number registrations.
The issue has been identified and Meta team is currently working on resolving it.
We're keeping a close eye on the situation and will provide updates as soon as we have more details.
Refer to Meta's status page and subscribe for updates.

Resolved
October 15, 2024 at 5:29 PM
Resolved
October 15, 2024 at 5:29 PM
This incident has been resolved.
Update
October 15, 2024 at 3:32 PM
Update
October 15, 2024 at 3:32 PM
Our email provider, SparkPost, has implemented a fix and we are monitoring the results. We will continue to keep an eye on the situation for any further issues.

We apologize for any inconvenience this may cause. If you require urgent assistance or have any questions, please contact our support team directly.
Monitoring
October 15, 2024 at 2:54 PM
Monitoring
October 15, 2024 at 2:54 PM
Our email provider, SparkPost, is currently experiencing an outage. This issue may cause delays or problems with receiving important emails from us, including invites, signup confirmations, and other notifications.
We apologize for any inconvenience this may cause. If you require urgent assistance or have any questions, please contact our support team directly.

Resolved
October 11, 2024 at 12:00 PM
Resolved
October 11, 2024 at 12:00 PM
360Dialog reported that the incident has been resolved.
Identified
October 09, 2024 at 1:00 PM
Identified
October 09, 2024 at 1:00 PM
360Dialog have reported that they've been experiencing an issue affecting templates submission, we're keeping a close eye on the situation and waiting for updates from 360Dialog.
Refer to 360Dialog's status page and subscribe for updates.

Oct 2024 to Dec 2024

Rasayel - Notice history