Notice history

Resolved
June 28, 2024 at 8:06 AM
Resolved
June 28, 2024 at 8:06 AM
360Dialog stated that the issue is now resolved and things are back to normal.
Monitoring
June 27, 2024 at 1:34 PM
Monitoring
June 27, 2024 at 1:34 PM
360Dialog reported that things should be back to normal now and they're keeping an eye on it.

We'll also keep an eye and monitor how things goes and give you updates once we receive any from them.

Refer to 360Dialog's status page and subscribe for updates.
Investigating
June 27, 2024 at 12:54 PM
Investigating
June 27, 2024 at 12:54 PM
360Dialog has reported an issue affecting Webhook events for On Premise numbers which can cause messages not being received.

We're keeping an eye on the situation and we'll provide updates here as soon as we hear from 360Dialog.

Refer to 360Dialog's status page and subscribe for updates.

Resolved
June 27, 2024 at 8:23 AM
Resolved
June 27, 2024 at 8:23 AM
Meta have marked the issue as resolved, templates should now function as normal.
Update
June 26, 2024 at 4:05 PM
Update
June 26, 2024 at 4:05 PM
Meta has identified the issue which is causing disruptions to messaging templates on WhatsApp Business Management APIs and are currently deploying a fix, we're still keeping an eye here and will post updates as soon as we hear back from Meta.

Refer to Meta's Status Page and subscribe for updates.
Monitoring
June 26, 2024 at 12:35 PM
Monitoring
June 26, 2024 at 12:35 PM
Meta has reported an issue which is causing disruptions to messaging templates on WhatsApp Business Management APIs, we're keeping an eye on the situation and waiting for updates from Meta.

Refer to Meta's Status Page and subscribe for updates.

All systems operational