Rasayel - WhatsApp Business Account Management Disruptions – Incident details

All systems operational

WhatsApp Business Account Management Disruptions

Resolved
Degraded performance
Started about 2 years agoLasted about 20 hours

Affected

WhatsApp (360dialog)

Degraded performance from 12:35 PM to 8:23 AM

WhatsApp (Cloud API)

Degraded performance from 12:35 PM to 8:23 AM

Updates
  • Resolved
    UTC
    Resolved

    Meta have marked the issue as resolved, templates should now function as normal.

  • Update
    UTC
    Update

    Meta has identified the issue which is causing disruptions to messaging templates on WhatsApp Business Management APIs and are currently deploying a fix, we're still keeping an eye here and will post updates as soon as we hear back from Meta.

    Refer to Meta's Status Page and subscribe for updates.

  • Monitoring
    UTC
    Monitoring

    Meta has reported an issue which is causing disruptions to messaging templates on WhatsApp Business Management APIs, we're keeping an eye on the situation and waiting for updates from Meta.

    Refer to Meta's Status Page and subscribe for updates.